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Frequently Asked Questions

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Please rest assured that Arrow does not employ contractors, all our employees must pass a thorough background check before starting with our company.

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Insulated Glass Units: Ten year manufacturer warranty on the product and one year warranty on the installation labor

Mirrors: One year warranty on the product and labor

Showers: One year warranty on the product and labor

Glass: There is no warranty on breakage or scratches of any glass product

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There is no standard size for a shower door, but the most common size is 28" x 72"

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Frameless shower doors require clearance to operate, so they will have small gaps at their perimeter. Spraying the water directly at these gaps will definitely cause water to escape the enclosure. To avoid this issue, aim the water to spray away from the door. Another option is adding clear vinyl extrusions; they can minimize leaks, but can detract from the appearance.

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A shower sweep mounts on the bottom of swinging doors to minimize water splashing under the door.

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Tempered glass is a safety glass regularly used in applications in which annealed glass could pose a threat if broken. Tempered is four times stronger than annealed and if broken shatters into very small pieces, unlike annealed, which breaks into large shards.

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The glass is typically 1/4", 3/8", or 1/2" thick.

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Frameless enclosures leave the edges of the glass exposed. Semi-frameless enclosures are a hybrid of Frameless and Framed, they leave some of the edges exposed, creating a nice blend of the two. Framed enclosures use an aluminum frame to capture all edges of the glass, leaving no glass edge exposed.

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Yes, our quote includes all hardware, materials and labor required for a complete installation.

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It typically takes approximately seven to twelve business days from the time we measure to installation.

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You should wait 24 hours after installation to give the silicone sealant time to cure.

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Chrome, Brushed Nickel, and Oil Rubbed Bronze, are currently the most popular, but other choices exist.

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Great! We do require a 50% deposit on all orders to begin production. When production is complete we will contact you to schedule installation of your new enclosure.

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Checks and Credit Cards are accepted.

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Yes, if your specific configuration will allow it, we can mount the door on a glass panel.

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Yes, however the tiles that were drilled for mounting the framed shower may need to be replaced.

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You cannot properly fix an insulated window without replacing the glass and seal. We will leave your window frame intact, remove the faulty glass, and replace it with a newly sealed insulated glass unit.

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Low-E stands for Low Thermal Emissivity. Low-E coatings are important in the performance of a window and can affect the overall heating, lighting and cooling costs of a home. Low-E is a virtually invisible metallic coating used to reflect heat back to its source.

Contact Arrow Glass and Mirror for professional help with your next project!

Arrow Glass & Mirror, Inc.

Your Residential and Commercial Glass Specialists For Austin and the Surrounding Area

9201 Brown Lane #280
Austin, Texas 78754

Telephone: (512) 339-4888

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